Refund policy

CONSUMER RETURN POLICY

We strive to exceed the expectations of our customers with our products and dedicated service. We stand behind our products and are committed to providing customers with the most effective and highest quality professional skin care products on the market. If the you’re having any issues with a product you purchased from us, please feel free to contact our Account Concierge Team.

IMPORTANT INFORMATION REGARDING RETURNS

* Prior authorization is required on all returns.

* Returned items are subject to inspection. All printed materials, promotional items, accessories, and any original product packaging must be returned. Returned products may not be altered or damaged.

* We are not responsible for return packages that may be lost or damaged in transit.

* Repeated return requests are subject to review. We reserve the right to deny multiple refunds to an individual who has repeatedly returned products.

* Returns that do not meet the return policy criteria will not qualify for a refund and may be returned at the customer’s expense or destroyed upon request.

* We do not accept any product returns, exchanges or refunds after 30 days from the date of purchase.